---
title: "Intercom Integration"
description: "Train your AI on Intercom conversations"
icon: "comment-dots"
---

## Intercom Integration

Power your AI with Intercom conversation data:
- Access chat histories
- Learn from successful resolutions
- Import saved replies
- Analyze conversation patterns

### Setup Process

<Steps>
  <Step title="Connect Intercom">
    Link your Intercom workspace to Open.cx
  </Step>
  <Step title="Select Data">
    Choose what to import:
    - Chat conversations
    - Saved replies
    - Help articles
    - Resolution patterns
  </Step>
  <Step title="Configure Sync">
    Set up ongoing synchronization:
    - Sync frequency
    - Data filters
    - Update rules
  </Step>
</Steps>

### Features
- Conversation analysis
- Template learning
- Pattern recognition
- Auto-sync capabilities 